1. Information We Collect

We collect your phone number and payment information (processed securely via Stripe). We do not record audio of your calls, but we store text summaries of conversations to provide context for future calls.

2. How We Use Your Information

Your information is used to facilitate the AI voice service, manage your credit balance, and improve our AI models using anonymized data.

3. CallAlly & Call Transcription

When you use CallAlly, the AI places a call to a business on your behalf and may transcribe portions of the call in real time. This transcription is used solely for live navigation and coaching — helping the AI navigate phone menus and providing you with real-time tips during your conversation.

Recording Disclaimer Requirement: CallAlly only proceeds with calls to businesses that disclose call recording (e.g., "this call may be recorded for quality and training purposes"). If the business does not announce call recording within the first 30 seconds, the call is automatically terminated. This ensures that all parties are aware the call is not private, and provides legal coverage for our real-time transcription.

What we do NOT do:

• We do not store audio recordings of your business calls
• We do not share transcription data with third parties
• We do not impersonate you — you are always the one speaking to the representative
• We do not call personal or consumer phone numbers — only verified business lines

Real-time transcriptions are processed in memory during the call and are not permanently stored. Only brief text summaries may be saved to improve future call experiences.

4. Data Security

We use industry-standard encryption. Payment details are never stored on our servers; they are handled directly by Stripe.

5. Contact

For privacy concerns, email [email protected].